FAQs

Can I customize my jewelry design?

Absolutely! At Relicstar, customization is at the heart of everything we do. You can personalize names, initials, dates, symbols, gemstones, or even request a unique design made just for you.

 How long does it take to receive my order?

Since each piece is handcrafted and customized with care, production usually takes 7–12 business days, followed by 3–5 days for delivery (depending on your location). We’ll keep you updated at every step!

What materials do you use for your jewelry?

We use high-quality sterling silver, stainless steel, and gold plating to ensure your jewelry looks stunning and lasts beautifully over time. Each piece is carefully inspected before shipping.

Do you offer gift packaging?

Yes! Every Relicstar order comes in an elegant, ready-to-gift box — perfect for birthdays, anniversaries, and special surprises. You can even add a personalized message at checkout.

What if I have a problem with my order?

Your satisfaction means everything to us. If your jewelry arrives damaged or incorrect, contact our support team within 48 hours, and we’ll resolve it quickly with a replacement or repair.